Pretty Potholes with Harry
About HSH Services
Hands-on work, from first conversation to final finish
Meet Harry Smith-Haggett and the straightforward working principles behind HSH Services.
The person accountable for the job
Harry Smith-Haggett
Harry brings eight years of hands-on landscaping and brickwork experience to HSH Services. Homeowners speak directly with him about what they want to change, what the garden needs beneath the visible finish and which materials make sense for the budget and level of maintenance they prefer.
The business is deliberately focused on residential work. That gives the conversation a practical centre: how the family uses the garden, how people move through it, where privacy is needed, which areas are difficult to maintain and what must remain accessible while the work is underway.
No generated portrait stands in for Harry on this site. Until an approved worksite portrait is supplied, the visual evidence is the project work itself and the detailed method behind it.
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I take pride in making the work solid, safe and something the customer can enjoy.
Harry's quotation examples repeatedly explain the extra preparation used for strength and longevity, from sub-base layers and full mortar beds to post support and wall ties.
The HSH working principles
Quality is easier to trust when the process is visible
- Listen first: start with the outcome the homeowner wants.
- Plan the hidden work: access, protection, excavation, foundations, levels and drainage.
- Explain costs: separate labour and materials, with no hidden raw-material markup.
- Work in sequence: take connected elements from preparation to finish.
- Stay accountable: deal directly with Harry rather than a changing sales and delivery team.
HSH has public liability insurance up to £1 million. No unsupported qualification, guarantee, accreditation or review claim is used to fill a gap.
Pretty Potholes
A local idea with soil, plants and a sense of humour
Outside customer projects, Harry is known through Pretty Potholes, his TikTok account about planting potholes around Horsham. The idea turns a frustrating local problem into something visible, creative and hard to ignore.
The account has built a local following, but the website does not publish a changing follower number that has not been verified. What matters here is the connection with Horsham and the same instinct to improve neglected outdoor spaces.
Visit Pretty Potholes on TikTok
Start with the useful details
Talk directly with Harry about the garden
Send Harry the location, what you want to change, approximate dimensions and a few photographs if you have them. He can then discuss the sensible next step without a fixed-price promise based on incomplete information.
Beyond HSH Services
Meet Harry from Pretty Potholes
When he is not transforming gardens, Harry is also the person behind Pretty Potholes—his good-humoured campaign to draw attention to damaged roads by planting them up. The channel has built a community of more than 150,000 TikTok followers.
Follow along for the latest road-side transformations, then come back to HSH Services for the same hands-on care in your garden.
Pretty Potholes with Harry
Pretty Potholes with Harry