Last updated 11 August 2026
Privacy policy
This policy explains how HSH Services, operated by Harry Smith-Haggett, handles personal information submitted through this website.
Who controls your information
HSH Services, operated by Harry Smith-Haggett, is the data controller for project enquiries. Contact harry@hsh-services.co.uk with privacy questions. The residential trading address is not published on this service-area website. ICO registration is in progress and no registration number is stated until it has been received and verified.
Information we collect
An enquiry may include your name, contact details, postcode area, project type, message, photographs or other details you choose to provide. Security systems may record technical information such as IP address, time, user agent and anti-spam signals. Optional analytics only runs after consent.
Why we use it
We use enquiry information to respond, assess whether the work and location are suitable, arrange a site visit, prepare a quotation, deliver agreed work and retain appropriate business records. The usual lawful bases are steps requested before a contract, performance of a contract, legitimate interests in operating and protecting the business, and legal obligations.
Sharing and processors
Information may be processed by the website hosting, email, security, analytics and Agency Control Plane services used to operate the site. It may also be shared with suppliers or professional advisers where necessary for an agreed project or legal obligation. Personal information is not sold.
Retention
Enquiries are retained only as long as reasonably needed for follow-up, project records, legal obligations and dispute handling. Unsuccessful or inactive enquiries should be reviewed and removed when there is no continuing reason to keep them.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, objection or portability. You can also withdraw consent for optional analytics through the cookie controls. Contact HSH first so the request can be considered, and you may complain to the UK Information Commissioner's Office.
Security and updates
The site uses managed form validation, anti-spam controls and access restrictions, but no online service can promise absolute security. This policy will be updated when the ICO registration is complete or the website's processing changes.